Shipping Policy

Free U.S. standard shipping is included on every AUVERELLE order — no minimum and no code required.

Order processing

Orders are submitted for fulfillment as quickly as possible after payment is confirmed. AUVERELLE works with third-party fulfillment partners, and some products may ship from locations outside the United States.

U.S. shipping cost

Standard shipping to U.S. addresses is $0 on every order. There is no minimum purchase requirement and no shipping code to enter.

Delivery timing

Delivery estimates vary by product, fulfillment partner, carrier, and destination. Any estimate shown on a product page or at checkout is our current best estimate and is not a guarantee.

Carrier operations, weather, holidays, customs processing, address issues, and other circumstances outside our control may cause delays.

Multiple-product orders

Products can be fulfilled by different partners. If your order contains multiple items, they may arrive in separate packages and at different times at no additional standard-shipping charge within the United States.

Tracking

Tracking information is provided when available. Please allow time for the carrier to begin updating the tracking record after fulfillment.

Shipping address

Customers are responsible for providing a complete and accurate shipping address at checkout. Contact support@auverelle.com as soon as possible if there is an error. Changes cannot be guaranteed once fulfillment has started.

Lost, delayed, or damaged orders

If tracking has not updated for an extended period, your package appears lost, or your order arrives damaged, contact support@auverelle.com so we can investigate.

Current shipping region

Our free-standard-shipping offer applies to U.S. delivery addresses. Availability and charges for other destinations depend on the checkout options shown for that destination.